Privacy Policy | Viscendia

1. Data Controller

Viscendia ApS
CVR: 45879178
Denmark
Email: contact@viscendia.com

Viscendia ApS ("Viscendia", "we", "us") is the data controller for personal data collected through this website (viscendia.com).

2. What Data We Collect

We collect the following categories of personal data:

Contact information: Name, email address, and company name — when you contact us or request a demo.
Usage data: Aggregate, anonymous statistics — pages visited, referring site, approximate country, and device/browser type — collected via a privacy-friendly, cookieless analytics tool (Cloudflare Web Analytics). This does not identify you and is not used to track you across other websites.
Communication data: Content of emails and messages you send us.

3. How We Use Your Data

We process personal data for the following purposes:

To respond to inquiries and demo requests
To provide information about our services
To improve our website and user experience
To comply with legal obligations

4. Legal Basis (GDPR)

We process your data based on:

Consent: When you submit a contact form or subscribe to communications.
Legitimate interest: For aggregate, cookieless website analytics and for site security. No personal profiling is involved.
Contract: When necessary to provide requested services.
Legal obligation: When required by law.

5. Data Sharing

We do not sell your personal data. We may share data with:

Service providers (hosting, email, analytics) bound by data processing agreements
Legal authorities when required by law

6. Data Retention

We retain personal data only as long as necessary for the purposes described, or as required by law. Contact data is typically retained for 3 years after last interaction unless you request deletion.

7. Your Rights

Under GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Request deletion ("right to be forgotten")
Restrict or object to processing
Data portability
Withdraw consent at any time
Lodge a complaint with the Danish Data Protection Agency (Datatilsynet)

To exercise these rights, contact us at: contact@viscendia.com

8. Cookies

This website does not use cookies for advertising or cross-site tracking, and our analytics are cookieless — so no cookie consent banner is required. We use Cloudflare Web Analytics (privacy-friendly and cookieless) to understand aggregate traffic patterns. Should strictly necessary cookies be introduced for core functionality, they will be limited to that purpose.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact

For questions about this Privacy Policy or your personal data, contact us at:
contact@viscendia.com