Privacy Policy

1. Data Controller

Viscendia ApS
CVR: 45879178
Denmark
Email: contact@viscendia.com

Viscendia ApS ("Viscendia", "we", "us") is the data controller for personal data collected through this website (viscendia.com).

2. What Data We Collect

We collect the following categories of personal data:

• Contact information: Name, email address, company name, phone number — when you contact us or request a demo.
• Usage data: IP address, browser type, pages visited, time spent — collected automatically via analytics.
• Communication data: Content of emails and messages you send us.

3. How We Use Your Data

We process personal data for the following purposes:

• To respond to inquiries and demo requests
• To provide information about our services
• To improve our website and user experience
• To comply with legal obligations

4. Legal Basis (GDPR)

We process your data based on:

• Consent: When you submit a contact form or subscribe to communications.
• Legitimate interest: For website analytics and security.
• Contract: When necessary to provide requested services.
• Legal obligation: When required by law.

5. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers (hosting, email, analytics) bound by data processing agreements
• Legal authorities when required by law

6. Data Retention

We retain personal data only as long as necessary for the purposes described, or as required by law. Contact data is typically retained for 3 years after last interaction unless you request deletion.

7. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with the Danish Data Protection Agency (Datatilsynet)

To exercise these rights, contact us at: contact@viscendia.com

8. Cookies

This website uses essential cookies for functionality and analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact

For questions about this Privacy Policy or your personal data, contact us at:
contact@viscendia.com